Privacy Statement (EU)

Last updated: January 2026

In this Privacy Statement, we explain how Ireland Chauffeur Travel (“we”, “us”, “our”) collects, uses, stores, and protects your personal data when you use our website: https://www.irelandchauffeurtravel.com

We are committed to protecting your privacy and complying with applicable data protection laws, including the General Data Protection Regulation (GDPR) and the Data Protection Acts 1988–2018 (Ireland). We recommend that you read this Privacy Statement carefully. If you have any questions, or would like to know what personal data we hold about you, please contact us using the details in Section 12.

  1. Who We Are (Data Controller)

For the purposes of GDPR, the Data Controller is:

Ireland Chauffeur Travel
74/75 Main Street, Cashel
County Tipperary, E25 RF29
Ireland
Website: https://www.irelandchauffeurtravel.com

Email: info@irelandchauffeurtravel.com

  1. Personal Data We Collect

We may collect and process the following personal data:

2.1 Data You Provide Directly

First and last name

Email address

Phone number

Billing address (where relevant)

Travel details, itinerary preferences and special requests

Passenger details (where provided)

Payment-related details (processed securely via third-party payment providers)

Any information you provide via enquiry forms, booking forms, email, or telephone

2.2 Data Collected Automatically

When you visit our website, we may collect:

IP address

Browser type and device information

Pages visited and browsing activity

Referral source

Date/time of visit

Cookie data

  1. Purposes for Processing Your Personal Data

We collect and process personal data for the following purposes:

3.1 Enquiries and Customer Service

To respond to enquiries, provide quotes, and communicate with you regarding our services.

3.2 Bookings and Service Delivery

To process bookings and deliver travel services, including itinerary planning and coordination.

3.3 Payments and Administration

To process payments, maintain records, and comply with legal and accounting requirements.

3.4 Marketing (Where Permitted)

To send marketing communications such as newsletters or special offers, where you have provided consent or where permitted under GDPR.

You can opt out at any time.

3.5 Website Analytics and Improvements

To analyse website usage and improve performance, security, and user experience.

3.6 Legal Compliance

To comply with legal obligations and respond to lawful requests.

  1. Legal Basis for Processing

Under GDPR, we process personal data only where we have a lawful basis. This may include:

Consent (e.g., marketing emails, cookie preferences)

Contractual necessity (e.g., booking and delivering travel services)

Legal obligation (e.g., tax and accounting record retention)

Legitimate interests (e.g., fraud prevention, service improvement, business administration)

  1. Retention of Personal Data

We retain personal data only for as long as necessary for the purposes outlined in this statement, including legal and regulatory requirements.

Typical retention periods include:

Booking and service records: retained for up to 7 years (accounting/legal requirements)

Enquiry records: retained for up to 24 months

Marketing data: retained until consent is withdrawn or unsubscribed

Website analytics data: retained in line with analytics settings and cookie policy

When personal data is no longer required, it will be securely deleted or anonymised.

  1. Sharing Personal Data With Third Parties

We may share personal data with trusted third-party service providers (“processors”) where necessary, including:

Payment processors

Website hosting providers

IT support providers

Email communication providers

Analytics services (e.g., Google Analytics)

Professional advisers (legal/accounting)

Suppliers required to deliver your travel services (e.g., accommodation providers, activity providers), where relevant

All processors are required to protect your personal data and only process it under our instructions.

  1. International Transfers

Some of our service providers may process data outside the European Economic Area (EEA). Where this occurs, we ensure appropriate safeguards are in place, such as:

EU Standard Contractual Clauses (SCCs)

Transfers to countries recognised by the EU as having adequate protections

Other lawful GDPR transfer mechanisms

  1. Cookies

Our website uses cookies and similar technologies to ensure website functionality, analyse traffic, and improve user experience.

For more information, please refer to our Cookie Policy.

You can manage cookie preferences through your browser settings and cookie banner controls.

  1. Security

We take appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, misuse, alteration, or disclosure.

These measures include: secure hosting systems, access controls, encryption and SSL protection, regular monitoring and updates

  1. Disclosure of Personal Data

We may disclose personal data where required: by Irish or EU law, in response to lawful requests by authorities, to enforce legal rights or protect our business and customers, if Ireland Chauffeur Travel is sold, merged, or reorganised, personal data may be transferred as part of that business transaction.

  1. Third-Party Websites

Our website may contain links to third-party websites. This Privacy Statement applies only to our website and services. We encourage you to review the privacy policies of any third-party sites you visit.

  1. Your Rights Under GDPR

You have the following rights under GDPR:

Right of access – request a copy of your personal data

Right to rectification – correct inaccurate or incomplete data

Right to erasure – request deletion of your data (where applicable)

Right to restriction – request limited processing

Right to object – object to processing (including direct marketing)

Right to data portability – request transfer of your data to another provider

Right to withdraw consent – where processing is based on consent

To exercise any of these rights, please contact us using the details below.
We may request proof of identity to ensure your data is protected.

  1. Complaints

If you believe your data has been handled improperly, you have the right to lodge a complaint with the Irish supervisory authority:

Data Protection Commission (Ireland)
Website: https://www.dataprotection.ie

  1. Changes to This Privacy Statement

We may update this Privacy Statement from time to time. Any changes will be published on this page with an updated “Last updated” date.

  1. Contact Details

If you have any questions about this Privacy Statement or how we process your personal data, please contact:

Ireland Chauffeur Travel
74/75 Main Street, Cashel
County Tipperary, E25 RF29
Ireland
Email: info@irelandchauffeurtravel.com

Website: https://www.irelandchauffeurtravel.com

Annex: Plugins and Website Tools
Relevanssi (Site Search)

If our website uses an internal search feature (such as Relevanssi), search queries may be logged for website performance purposes. This may include:

search query entered, number of results returned, date/time of search, or user ID (if logged in)

Retention: stored for up to 30 days, then deleted.

WooCommerce (If Applicable)

If our website uses WooCommerce to manage bookings or payments, we may collect personal data such as:

name, email address, phone number, billing address, booking or purchase information

WooCommerce may also use cookies to support cart functionality and checkout processes.

Payments (e.g., Stripe)

We may accept payments through third-party payment providers. When processing payments, your information may be shared with the provider for the purpose of completing the transaction. We do not store full card details. You should review the payment provider’s privacy policy for further information.